General Information
Is MatureDatingUK really Free?
What is the difference between Basic and Gold Memberships?
I just signed up and have not received my Password yet, what do I do?
How can I contact your Customer Service?
Email delivery
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Is MatureDatingUK really Free?
MatureDatingUK offers a variety of membership plans. Basic membership
is free. As a Basic member, you can browse through our database of
profiles including around 3 million members, view your activity and
use search options.
If you decide to have more contact with other members, upgrade your membership to:
- send and receive email via our secure system
- chat with other members for hours
- upload your photos and check others out
- go back to previous emails at any time.
In other words, with Gold membership you receive far more privileges for as little as £6.99.
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What is the difference between Basic and Gold Memberships?
Basic membership offers you wide possibilities of search and browsing
through profiles. You can also rate for other members and view your activity
page. Gold membership provides more options: detailed search, chatting,
reading and sending messages, viewing larger photos and commenting on other
members' profiles. Just click Make Payment today
to upgrade.
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I just signed up and have not received my Password yet, what do I do?
There may be a number of reasons why your password has not arrived yet, including possible issues with your email provider or our mail server. Don't worry though; you can use this form (active link on forgotten password) to request your password again. If you are still having problems receiving your password, please contact us. Most email providers now routinely employ anti-spam software. Unfortunately, because of the number of emails MatureDatingUK sends out, your email provider might be classifying some MatureDatingUK messages as spam. To make sure that you receive email from other MatureDatingUK members, as well as announcements and updates, please click here (Don't let your emails get blocked) and follow the instructions provided.
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How do I contact your Customer Service?
contact us, email admin@maturedatinguk.com or call us at 0845 869 7509
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Email delivery
To make sure that email messages from other singles always make it to your Inbox, you just need to add admin@maturedatinguk.com to your email address book. Here's how...
Outlook®
- After opening the message, right-click admin@maturedatinguk.com.
- From the drop-down menu, select Add to Outlook contacts...
- Click the Save and Close button.
- admin@maturedatinguk.com is now saved to your address book.
AOL 9.0®
- Mouse over the Sender or From Name, [admin@maturedatinguk.com]
- In the pop-up window, click the Add Contact link located on the right.
- Add any additional information that you would like in the spaces provided.
- Click Add Contact located at the bottom of the window.
- admin@maturedatinguk.com is now saved to your address book
Yahoo! Mail®
- Open the email.
- With your mouse, highlight the email address at the top of the email.
- Right-click the highlighted email address and select Copy from the drop-down menu.
- On the left side of your screen, next to Contacts, click Add.
- In the Email field, right-click and select Paste.
- Click Save.
- admin@maturedatinguk.com is now saved to your address book.
Yahoo! Mail Classic®
- After opening the email, click the Add sender to Contacts icon located to the right of the MatureDatingUK from address.
- Click Add to Address Book.
- admin@maturedatinguk.com is now saved in your address book.
MSN/Hotmail®
- After opening the message, click the Options button located in the upper right corner, then click More Options...
- Under the Preventing junk email section click the Safe and Blocked Senders link.
- Click on the Safe Senders link.
- admin@maturedatinguk.com should automatically appear.
- Click the Safe Senders link.
- Enter admin@maturedatinguk.com if it does not appear automatically.
- Click the Add to List button.
- admin@maturedatinguk.com is now saved to your address book.
Gmail™
- Click the Contacts link located on the left navigation menu.
- Click the New contact button located under Contacts title.
- Type admin@maturedatinguk.com in the email box.
- Click the Add button.
- admin@maturedatinguk.com is now saved to your address book.
Comcast®
- Open the email message and then click on the link directly below the sender's name, titled Add to Address Book.
- Add admin@maturedatinguk.com. The Email Address field should be pre-formatted with admin@maturedatinguk.com.
- Click add when you are finished entering all contact information.
- admin@maturedatinguk.com is now saved to your address book.
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